NCC to Begin Compensation for poor Telecom Services In April
By Usa Favour Yakubu
The Nigerian Communications Commission (NCC) has announced that telecom subscribers will begin receiving compensation for poor service quality starting this April.
According to a report by Channels Television, the directive issued by the Commission targets telecom operators that fail to meet required service standards.
In further clarification, the NCC explained through a Frequently Asked Questions (FAQ) release that the compensation policy applies specifically to Mobile Network Operators (MNOs) that do not meet their Key Performance Indicators (KPIs) for service quality.
The Commission also noted that a separate compensation structure is already in place for Internet Service Providers (ISPs), indicating that the new directive is focused mainly on mobile network services.
This move is expected to hold telecom operators more accountable while improving the overall experience for subscribers across the country.
This is Good
ReplyDeleteThey should start with Airtel please
ReplyDeleteYou think??
DeleteThey should compensate us please very important
ReplyDeleteNice story
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ReplyDeleteI agree
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ReplyDeleteMoving Forward 📞☎️
ReplyDeleteNice one.
ReplyDeleteThat will be a game changer move
ReplyDeleteIndeed please
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ReplyDeleteWOW
ReplyDeleteTook them long enough
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ReplyDeleteIt's very important they compensate for poor data and call services
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ReplyDeleteIt's a welcome development, nice text.
ReplyDeleteIt's a very good development
ReplyDeleteThis very interesting. This move will enable the service providers to buckle down and do the needful because they have been robbing their users for a long time.
ReplyDeleteAccountability and costumers satisfaction/protection will safeguard the telecom sector. I hope NCC is not another mirage.....
ReplyDeleteThat's a good development. At least network providers need to be held accountable for poor services.
ReplyDeleteNice
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ReplyDeleteThat’s wonderful
ReplyDeleteThings need to be checked
ReplyDeleteA welcome development. Long overdue
ReplyDeleteImpressive! 💯
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ReplyDelete